Order Processing
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Order processing may take longer during sales periods due to high volumes.
Shipping Rates
| Country/Territory |
Shipping Fee |
| US, UK, EU, Canada, Singapore |
Free Shipping on all orders
|
| Rest of World |
USD$20 per order |
Rest of World - Countries that we ship to:
Albania, Andorra, Angola, Anguilla, Argentina, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Bhutan, Bolivia, Bosnia & Herzegovina, Brazil, Brunei, Bulgaria, Cambodia, Cayman Islands, Chile, Colombia, Costa Rica, Cyprus, Dominican Republic, Ecuador, Egypt, Estonia, Gabon, Georgia, Ghana, Greenland, Grenada, Guernsey, Guinea, Hungary, Iceland, India, Iran, Iraq, Isle of Man, Israel, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Liechtenstein, North Macedonia, Madagascar, Maldives, Malta, Mauritius, Mexico, Mongolia, Montenegro, Morocco, Myanmar, Namibia, Nepal, Nigeria, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Poland, Portugal, Qatar, Cameroon, Romania, San Marino, Senegal, South Africa, South Korea, South Sudan, Sri Lanka, Sudan, Syria, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad & Tobago, Tunisia, Uganda, Uruguay, Uzbekistan, Venezuela, Yemen
If you are unable to see your country on the list, this means we unfortunately are unable to ship to your location at this time. Please feel free to reach out to customerservice@calecim.com to speak with one of our team.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 working days of receiving your shipping confirmation email, please contact us at customerservice@calecim.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
Please visit our returns centre.
If you have any further questions, please don't hesitate to contact us at customerservice@calecim.com.
