AUTO-REPLENISH PROGRAM

Watch your favourite products show up at your door automatically and save up to 20%!

Effortless loyalty points

Receive loyalty points on every delivery and purchase you make

Tailor your experience

Receive what you need, when you need it, no more or no less

Free delivery

Reliable, fast and convenient. The level of service that you deserve

Crtl, Alt or Del

Pause or cancel your plan after a minimum of 3 delivery cycles

Subscribe & Save up to 20%!

HOW IT WORKS

Select ‘Subscribe & Save’ when purchasing products
Select the delivery frequency according to your preference
Change the delivery frequency anytime, and feel free to pause or cancel after 3 delivery cycles
Contact us at support@calecimprofessional.com if you need any help
Kick back as the good stuff comes your way

Frequent questions

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Professional Serum 5ml

$999.00 USD

Contains the highest concentration of PTT-6^® to reduce fine lines and wrinkles

Professional Serum 5ml

Targets

Thin, sensitized, aging skin; post-procedure skin

Application

Used at-home, or after skin procedures

Multi-Action Cream

From $68.00 USD

Helps boost collagen and elastin production

Multi-Action Cream

Targets

Skin losing volume and elasticity

Application

AM and PM

Advanced Hair System

$360.00 USD

The 6-week hair loss treatment with clinically validated results

Advanced Hair System

Targets

Hair loss, hair losing volume, thickness and quality

Application

Apply with supplied derma stamp twice a week

Restorative Hydration Cream

From $66.00 USD

Deeply hydrates and replenishes dry, dull skin

Restorative Hydration Cream

Targets

Dry, dull skin, lacking lustre

Application

AM and PM

Multi-Action Cream 8g Tube

$0.00 USD

FREQUENT QUESTIONS

If you have any other enquiries, please reach out to us on chat. We will respond within 48 hours.

Other questions

Where can I manage my Auto-Replenish subscription?

You can login here to manage your subscription.

Alternatively, if you are already logged in, you can also visit the My Account page and click on "Manage Auto-Replenish".

How does Auto-Replenish work?

You can locate your desired product on the website. If it's available to order through our Auto-Replenish service, you will be given the choice to opt in for convenient, hassle-free delivery on a regular basis, customized to your desired schedule.

Once you've placed the order, your product will be shipped to you automatically according to your preferences. We'll even send you an email before it's due to be dispatched.

Can I earn and redeem CALECIM® Coins on my Auto-Replenish order?

Yes. You'll automatically accrue CALECIM® Coins on every Auto-Replenish order that's processed.

How much I will save while buying products on an Auto-Replenish basis?

You will save 20% for full-sized products.

What products are eligible for Auto-Replenish?

All full-sized products (including Advanced Hair System). Starter size products and product bundles are not eligible for the Auto-Replenish program.

What is the minimum commitment period for Auto-Replenish?

You can cancel your Auto-Replenish order anytime after 3 delivery cycles. However, you won’t be able to cancel your order before that.

Can I cancel my Auto-Replenish anytime?

You can only cancel your Auto-Replenish order after 3 delivery cycles.

Can I apply other discount codes to Auto-Replenish products?

The Auto-Replenish products are already discounted and further discounts are not applicable.

What is the frequency of Auto-Replenish?

You can order Auto-Replenish products every 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 and 12 weeks.

What if I'd like to switch between products?

You can switch between the products without having to cancel your order. Please contact us at customerservice@calecim.com and we will help to change it for you.

What if I need to change how frequently I receive my order?

You can change the frequency at any time. Simply login to the Customer Portal, navigate to the Subscriptions tab and click on the subscription that you would like to change.

Can I skip a specific Auto-Replenish order?

Yes, simply login to the Customer Portal, navigate to the Upcoming Orders tab, you should see something like the screenshot below.

Click on the upcoming order that you would like to skip, then click on the Skip Order button circled in the screenshot below.

What if I'd like to change the delivery date of a specific Auto-Replenish order?

Sure, simply login to the Customer Portal, navigate to the Upcoming Orders tab. Click on the upcoming order that you would like to change.

Next, click on the Order date section.

A popup calendar will appear, allowing you to update the next order date.

What if I need to change my shipping address?

No problem. You can change your shipping addresses without having to cancel your Auto-Replenish order. Simply login to the Customer Portal, navigate to the Subscriptions tab and click on the subscription that you would like to change. The updated address will apply for all future recurring orders in your selected subscription.

Click on the Shipping Address section to edit it.

What if I'd like to change my payment method?

Simply login to the Customer Portal, navigate to the Payment Methods tab. Look for the saved payment method that you would like to change, then click on the Edit button.

What if my payment fails?

We'll automatically try charging any failed payments every 2 days, up to a maximum of 3 retries. If payment still fails on the last retry, your subscription will be cancelled.

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AUTO-REPLENISH PROGRAM