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For all other countries, please email us at customerservice@calecim.com
BESTSELLERS
Join the club
It’s free and you get 10% off your first order
Earn Coins
Get CALECIM® Coins with every purchase
Redeem Coins
Redeem CALECIM® Coins for exclusive rewards
This is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.
Anyone with an account is automatically enrolled.
You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the Earn Points tab in the menu.
You will be able to see your points balance on the header of the loyalty page, when you are logged in.
Select the tab called Rewards. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.
Note: Product rewards (e.g. CALECIM® Headband) can only be redeemed together in an order with another product, as the redeemed items will be shipped together with your order. Discount code rewards (e.g. 15% off or 25% off) can be redeemed anytime.
No. Go ahead and earn as many as you can!
Approved: These points can be redeemed on rewards immediately.
Pending: These points are need to be verified before you can redeem them. This typically applies to purchases and referrals.
Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled).
Your pending points will become cancelled and will be removed from your account.
You, or someone you referred, cancelled or returned a purchase.
It can sometimes take a few minutes for us to process your activity and provide your points.
Not directly - please redeem your points for a voucher which can then be applied during checkout.
If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.
Just contact us and we'll re-enroll you. However, your point total will begin from zero.
Please contact us here and share your feedback.
CALECIM® Coins can only be redeemed for rewards and free products in our online shop at the moment.
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