Whether you’re using Professional Serum for the first time or looking to get the most from every ampoule, here’s everything you need to know—from why it’s pink to the best ways to use it.
1. What is CALECIM® Professional Serum and who is it for?
CALECIM
® Professional Serum is our most advanced regenerative skincare serum, formulated with the
highest concentration of PTT-6® in the CALECIM
® skincare range. PTT-6
® is a proprietary blend of growth factors, proteins, cytokines, and exosomes derived from ethically sourced umbilical cord lining stem cells. While the serum contains
no stem cells, it delivers thousands of naturally occurring bioactive cell-signaling proteins in every pipette to help support your skin’s natural renewal processes.
Originally developed for use in aesthetic clinics, Professional Serum can be used in three ways:
- As part of your daily skincare routine to support your skin’s ongoing renewal and repair processes against everyday environmental and internal stressors associated with skin aging.
- To complement at-home microneedling, helping optimize your skincare routine before and after treatment.
- To support recovery following professional aesthetic procedures, when your skin’s natural repair response has already been activated by treatments such as microneedling, laser resurfacing, or chemical peels.
Professional Serum is ideal for anyone looking to improve visible signs of skin aging, including fine lines, wrinkles, loss of firmness, uneven skin texture, and dull-looking skin. It is also an excellent choice for those who want professional-strength skincare to complement in-office treatments or maintain healthier-looking skin between procedures.
2. How do I use Professional Serum in my skincare routine? Should I apply it before or after moisturizer?
Professional Serum should always be applied
after cleansing and before moisturizer.
There are three ways to incorporate it into your skincare routine:
Daily skincare
Apply
one pipette to clean skin once or twice daily before your moisturizer. This helps support your skin’s natural renewal process every day while defending against the visible effects of aging.
With at-home microneedling
Apply
two pipettes before microneedling to provide glide during the treatment, followed by
two pipettes immediately afterward. You may then apply
CALECIM® Recovery Night Complex to help cool, hydrate, and support the skin barrier during recovery.
With professional aesthetic treatments
Many patients bring an ampoule with them when undergoing treatments such as microneedling or laser resurfacing. Up to
half an ampoule may be applied during and immediately after the procedure. The remaining serum can then be used at home by applying
one pipette daily over the following days to help optimize your skin’s recovery.
Allow the serum to absorb completely before applying moisturizer. During the day, finish your routine with a broad-spectrum sunscreen.
3. Should I use Professional Serum in the morning, at night, or both?
Professional Serum can be used
morning, evening, or both, depending on your skincare goals.
Many people choose to use
one pipette once daily, allowing each ampoule to last approximately two weeks. Others prefer to use it morning and night for more intensive daily care.
Whichever routine you choose, consistency is the key to achieving the best results.
4. How much Professional Serum should I apply?
The amount depends on how you’re using the serum.
- Daily skincare: One pipette per application.
- At-home microneedling: Two pipettes before treatment and two pipettes immediately afterward.
- Professional aesthetic treatments: Up to half an ampoule may be used during and immediately after your procedure, with the remaining serum applied at home over the following days.
Using the serum consistently is more important than applying larger amounts.
5. Can I use Professional Serum around the eyes, neck, and décolleté?
Yes. Professional Serum can be applied to the face, eye area, neck, and décolleté—areas that are often among the first to show visible signs of aging.
Avoid direct contact with your eyes.
6. How long does one ampoule last?
Each ampoule contains approximately
12–14 pipettes of Professional Serum, so how long it lasts depends on how you use it.
- Daily skincare (one pipette per application): Approximately 12–14 applications, or about 1–2 weeks, depending on whether you use it once or twice daily.
- At-home microneedling: Approximately three complete microneedling sessions, using two pipettes before and two pipettes after each treatment.
- Professional aesthetic treatments: If approximately half an ampoule is used during your procedure, the remaining half typically provides 6–7 daily applications to continue supporting your skin’s recovery at home.
7. How should I store Professional Serum? Do I need to refrigerate it?
Store Professional Serum in a cool, dry place away from direct sunlight and excessive heat.
Refrigeration is not required. Simply replace the cap securely after each use to help preserve the quality and stability of the formulation.
8. Why does Professional Serum have its distinctive color and scent?
Professional Serum contains a
very high concentration of biologically derived PTT-6® and is intentionally
fragrance-free.
Because it is frequently used immediately after aesthetic procedures and on skin with a temporarily compromised skin barrier, we chose not to add fragrance. This minimizes unnecessary ingredients that may increase the risk of irritation in sensitive or post-procedure skin.
Its characteristic scent comes naturally from the bioactive ingredients rather than from added fragrance.
The serum’s pink color is
not an artificial dye. It serves as a built-in
pH indicator, providing an additional quality control measure to help ensure the biological proteins remain stable and active.
Because PTT-6
® is rich in naturally derived proteins, prolonged exposure to excessive heat may occasionally affect the formulation. In rare cases, this can alter the pH, causing the serum to become colorless, yellow, or milky.
If you notice a significant color change, discontinue use and contact us through the website chat widget with a photo of your product and your order number. Our team will be happy to assist you.
9. How can I get the best results from Professional Serum?
For the best results, begin with thoroughly cleansed skin. Remove makeup, sunscreen, excess oil, and surface impurities before application so the bioactive ingredients can come into direct contact with your skin.
Apply Professional Serum
immediately after cleansing and before any other serums, moisturizers, or facial oils, allowing it to absorb fully before continuing with the rest of your skincare routine.
To maximize your results:
- Cleanse your skin thoroughly before every application.
- Apply Professional Serum before all other leave-on skincare products.
- Use it consistently as part of your daily skincare routine.
- Apply sunscreen every morning to help protect your skin from ongoing environmental damage.
- If you’re using Professional Serum alongside microneedling or professional aesthetic treatments, continue applying the remaining serum during the days following your procedure to help support your skin’s natural recovery process.
Like exercise and healthy nutrition, consistent long-term use delivers the greatest visible improvements over time.