Politique de confidentialité

Calecim Cosmeceuticals Pte. Ltd. (CC) is part of the CellResearch Corporation group of companies. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website, attend our seminars or webinars or share any of your personal information with us through one of our team and/or systems.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• SMS Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

CC collects the following data:

• Name
• Email Address
• Phone Number (both work and/or mobile)
• Shipping & Billing Address
• Gender
• Speciality
• Professional & Academic Qualifications

How do we collect your data?

You directly provide CC with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via
• Use or view our website via your browsers
• Register for our presentations, educational and/or promotional.

How will we use your data?

CC collects your data so that we can:

• Process your order, manage your preferences
• Email you with special offers on other products and services we think you might
• Share with you information on educational courses we are running.
• Invite you to private, public and digital events

CC will share your data with our partner companies so that they may offer you their products and services, fulfil product orders, share product information with you and/or assist in managing your account.

• MENARINI ASIA-PACIFIC HOLDINGS PTE LTD
• MENARINI VHINA HOLDINGS CO., LTD SHANGHAI BRANCH
• MENARINI HONG KONG LIMITED
• ORDER LINE PTE. LTD.
• COOLMED GENERAL TRADING
• INFINITY ADVISORY SERVICES PTE LTD
• HUMAN CELL RESEARCH (CANADA) INC.
• FUTURE LIGHT FOR MEDICAL EQUIPMENT AND TECHNOLOGY
• AS TRADING
• ERGON MEDICAL LTD.
• GSH VIETNAM JOINT STOCK COMPANY

When CC processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

CC securely stores your data in accordance with the Singapore Personal Data Protection Act 2012.

Marketing

CC would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

• MENARINI ASIA-PACIFIC HOLDINGS PTE LTD
• MENARINI VHINA HOLDINGS CO., LTD SHANGHAI BRANCH
• MENARINI HONG KONG LIMITED
• ORDER LINE PTE. LTD.
• COOLMED GENERAL TRADING
• INFINITY ADVISORY SERVICES PTE LTD
• SQUAREDGE LTD
• HUMAN CELL RESEARCH (CANADA) INC.
• GIULIANI S.P.A
• MEDICALAND CO
• FUTURE LIGHT FOR MEDICAL EQUIPMENT AND TECHNOLOGY
• AS TRADING
• ERGON MEDICAL LTD.
• GSH VIETNAM JOINT STOCK COMPANY

If you have agreed to receive marketing, you may always opt-out at a later date.

You have the right at any time to stop CC or its partner companies from contacting you for marketing purposes or giving your data to other members of the CC Group.

If you no longer wish to be contacted for marketing purposes, please email 'opt-out' to customerservice@calecim.com.

SMS Marketing

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

What are your data protection rights?

CC would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request CC for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that CC correct any information you believe is inaccurate. You also have the right to request CC to complete information you believe is incomplete.

The right to erasure - You have the right to request that CC erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that CC restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to CC's processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that CC transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +65 6444 9968

Or write to us: CustomerService@calecim.com

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

CC uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Keep track of items you put into your shopping cart, including when you have abandoned your checkout
• Understanding how you use our website to develop a better user experience

What type of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality - CC uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer, the currency you pay with and the location you are in.
• Advertising - CC uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. CC sometimes shares some limited aspects of this data with third parties for advertising We may also share online data collected through cookies with our advertising partners.

How to manage cookies?

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The CC website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

CC keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 April 2020.

How to contact us

If you have any questions about CC's privacy policy, or the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: CustomerService@calecim.com